Hoss Ramsey has extensive experience in technical support and leadership roles within the telecommunications and technology sectors. Currently serving as Team Supervisor and Support Team Lead at Everstream since December 2018, Hoss oversees a 3rd shift team. Prior experience includes positions as NOC Engineer I and II at ACD.net, where troubleshooting connectivity issues was a primary responsibility. Hoss has also co-owned Avenge Your Tech and worked in technical support roles, including Tier 3 Technical Support at WOW! Internet, Cable & Phone, addressing internet and phone connectivity problems for both residential and business customers. Hoss's earlier role as a CNC Operator at Mobius Technology involved programming CNC machines. Hoss earned an Associate's degree in Computer Systems Networking and Telecommunications from ITT Technical Institute-Swartz Creek between 2010 and 2012.
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