Claudia Babilonia is an accomplished professional with extensive experience in customer success and human resources. Currently serving as the Customer Success Lead and Strategic Partners Lead at Evertec since June 2023, Claudia previously held senior consulting roles at e3 Consulting from February 2022 to June 2023. Claudia's prior tenure at Evertec from August 2016 to February 2022 included positions as Customer Relationship Manager, Customer Excellence & Process Transformation Specialist, and Business Analyst. Earlier experiences at Walmart as a Sr. HR Analyst and at Evertec in various HR roles highlighted strong capabilities in data analysis, compliance, and recruitment. Claudia holds an MBA from OBS Business School, a Director of Human Resources Certification from Escuela Avanzada de Recursos Humanos, and a BBA in Human Resources from the University of Puerto Rico Rio Piedras Campus.
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