EV

Ever V.

Manager, Customer Operations at EveryDay Labs

Ever V. has a diverse work experience spanning from 1998 to the present. They started their career as a Hard Drive Rebuild Specialist at Quantum, where they analyzed and repaired faulty hard drives. They then worked at Great-West Life as a Senior Provider Relations Assistant, handling customer inquiries, scheduling appointments, and researching insurance benefits. Ever V. later joined Penske Truck Leasing as a Parts Manager, responsible for purchasing, inventory control, and customer relations. They then moved on to Snap-on Tools as a Technical Support (II), providing technical assistance to global customers in the automotive industry. At Retail Accessories, Ever V. served as a Small Business Owner, managing retail operations, vendor relations, and customer service. Currently, Ever V. is working as a Lead, Family Support at EveryDay Labs, where they focus on optimizing programs to improve student outcomes.

Ever V. completed their Bachelor's degree in Behavioral Science with a focus on Anthropology at San Jose State University from 2015 to 2017. Prior to that, from 2013 to 2015, they obtained an Associate of Arts degree in Sociology from Evergreen Valley College. In 2008 to 2009, Ever V. also earned a Certificate of Specialization in Communications from Evergreen Valley College. Additionally, they have obtained several certifications including a Technical Support IT Fundamentals certification from Google in May 2022, a Virtual Assistant Certification from ExpertRating Inc. in March 2019, and a Human Resources Management Certification from ExpertRating Inc. in March 2018.

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Previous companies

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Timeline

  • Manager, Customer Operations

    March 1, 2024 - present

  • Lead, Family Support

    August, 2021