Diana Costache is an experienced professional in customer service and payments management, currently serving as the Payments and Platform Customer Services Manager at EveryMatrix since February 2022. Previously, Diana held various roles at MoneyMatrix from May 2017 to January 2022, including Customer Services Manager and Deputy Manager, and accumulated extensive customer support experience as a Senior Customer Support Specialist and Customer Support Agent. Prior experience includes serving as a Payments and Fraud Officer at EveryMatrix Ltd, handling payments approval and anti-fraud actions, and working as a Callcenter Consultant at Vodafone, addressing customer inquiries. Diana began a career in sales as a Sales Associate at Librăriile Humanitas. Educational qualifications include a degree in International Relations and European Studies from The Nicolae Titulescu University of Bucharest.
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