Flávio Silva is a Salesforce Functional Analyst with six years of experience, including two years focused on Salesforce CPQ projects. They have worked with Sales, Service, and CPQ clouds for both national and multinational companies. Currently a Senior System Analyst at Everymind, Flávio specializes in requirements gathering, functional configuration, and automation, and is committed to delivering sustainable solutions aligned with industry best practices. Flávio holds certifications as a Salesforce Administrator and Service Cloud Consultant, and continues to expand their knowledge in product management and front-end development through various courses on Udemy.
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