Jamie McCune is a seasoned professional with extensive experience in healthcare operations and client management. Currently serving as a Quality Review and Compliance Lead Analyst at eviCore healthcare since May 2013, Jamie has held roles such as Client Experience Manager and Service Delivery Manager II, focusing on the Cigna and Cigna HealthSpring relationship and effectively managing service issues as the primary account contact. Prior roles include Associate Trainer, Performance Enhancement Mentor, and Subject Matter Expert, emphasizing education and training initiatives, operational excellence, and quality assurance. Jamie's early career included a position at GSI Commerce Solutions as a Tier 1 Customer Service and Sales Representative, providing vital customer support. Jamie holds a Bachelor of Science in Health Care Administration from the University of Central Florida.
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