Kellye Walton

Kellye Walton serves as Director at eviCore healthcare and has held the position of Sr. Client Service Manager at MedSolutions since October 2008. Responsibilities include overseeing the Claims Customer Service Call Center, Claims Specialty Team, and Web Support/Chat, while ensuring compliance with HIPAA and health plan guidelines. Walton partners with various departments to support sales, claims processing, and provider services, and focuses on motivating teams and maintaining high levels of employee and client satisfaction. Prior to MedSolutions, Walton was Call Center Manager at MetLife Insurance, where significant contributions included achieving top performance recognition, implementing quality systems, and consistently obtaining high customer satisfaction results. Walton holds an Associate degree in Business Administration from Oklahoma State University.