Mukesh P.

Mukesh P. has a diverse range of work experience in various roles. Mukesh started their career as a Customer Care Executive at Magus Customer Dialog Pvt Ltd, where they focused on monitoring and improving the performance of the contact center. Mukesh then moved on to Tata Teleservices Ltd as a Business Development Manager, where they gained experience in acquisition, documentation compliance, training, and process improvements. At T-Mobile, Mukesh worked as a Business Analyst, providing support to the development team and users, and leading initiatives to implement changes in software development methodology. Mukesh then joined Ohio National Financial Services as a QA Analyst, where they were responsible for testing web-based applications and coordinating user acceptance testing. Mukesh later worked at CareSource as a Business System Analyst, focusing on testing navigation flow, functionality, and user acceptance. Mukesh then joined Cognosante as a Business System Analyst/EDI Analyst, working on projects related to Health Insurance Exchange and Advance Premium Tax Credit. Most recently, Mukesh has been working at eviCore healthcare, initially as a Data Integration Lead and currently as a Lead Business System Analyst.

Mukesh P. holds a Master of Science (M.S.) degree in Computer Software Engineering from Stratford University, which was obtained from 2014 to 2015. Prior to that, they earned a Master's degree in Management Information Systems, General from the same institution, spanning from 2008 to 2010. Their Bachelor's degree in Business/Commerce, General was obtained from Gujarat University between 2003 and 2006. In addition, Mukesh P. obtained the Scrum Master Certified (SMC) certification from Scrum Alliance in July 2019.