Thomas Cotugno is an experienced professional in healthcare technology and support services, currently serving as the Lead Implementation and Support Specialist at eviCore healthcare since November 2015. In this role, Thomas utilizes SQL skills for data analytics, reporting, and troubleshooting while integrating EDI/X12 interfaces for authorization requests in radiology, cardiology, and GI. Previously, Thomas held the position of Director of Professional Services at lifeIMAGE, managing new business engagements and process improvement initiatives. Additional experience includes roles as Manager of Services and RIS/PACS Support Manager at AMICAS, Inc., where Thomas developed teams, fostered a customer-focused environment, and provided technical support. Earlier experience includes serving as Technical Support and Radiology Operations Manager at Imaging On Call, where Thomas streamlined tele-radiology workflows and developed operational procedures.
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