Gareth Swift is an executive consultant specializing in IT Operating Model, Service Management, and Leadership at Eviden, where they lead various service initiatives. With extensive experience in the UK Government and private sector, Gareth has a proven track record in Service Design and Transition, enhancing user experiences, and stakeholder management across high-profile projects. They are an ITIL v3 expert and hold certifications in Agile and PRINCE2. Historically, Gareth has served as a Senior Service Manager for Network Rail and Alstom, successfully turning around customer perceptions and operational performance. Gareth's educational background includes a Bachelor's degree with Honors in Information Technology from The University of Salford.
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