Jill Munro

Jill Munro is a proactive and versatile Cyber Security Service Management Lead with over 16 years of experience in the IT industry, including 5 years specializing in Service Management. Currently, Jill serves as a Cyber Security Service Manager at Eviden, where they focus on enhancing efficiency, effectiveness, and customer satisfaction. Previously, Jill held various positions at Atos, including Service Desk Supervisor, Problem Manager, and Service Desk Analyst, where they developed skills in senior stakeholder management and service delivery. Jill is committed to demonstrating security compliance and driving continual service improvement through meaningful management information. They are currently pursuing further education at West Lothian College.