Joy Bhattacharjee is a Principal Consultant with over 27 years of experience in optimizing enterprise technology and telecommunications operations. Previously, Joy held roles such as IT Infrastructure Manager at IBM, where responsibilities included managing complex projects and vendor relationships, and Service Delivery Manager at Allianz Technology, focusing on SLA management and customer satisfaction. Joy began their career as a Customer Support Engineer and has consistently demonstrated a commitment to service excellence, achieving high uptime and efficient processes across various organizations. Currently, Joy continues to drive impactful technology solutions at Eviden.
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