Steve Borrett is an experienced Head of Service Delivery with a strong background in service management. They held various roles at TNT UK LTD from 1996 to 2004, where they managed personnel across Service Desks and Application Support. Later, they worked as a Service Performance Manager at NG Bailey IT Services in 2012, focusing on performance monitoring and business improvement. Currently, Steve is a Lead Service Delivery Manager at Eviden, supporting the Metropolitan Police Service in their mission to enhance public safety. They also possess a Bachelor's Degree in Computing from The University of Huddersfield and are pursuing ITIL certifications.
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