M Lance Carter has a diverse work experience spanning over two decades. M Lance currently holds the position of Senior Datacenter Engineer at Evocative, where they utilize their expertise in datacenter operations and management. Prior to this, they served as a NOC Operations Technician at Evocative.
Before joining Evocative, Lance worked at Carrier-1 Data Centers as a Network Operations Center Engineer, responsible for overseeing network operations and ensuring smooth functioning of the center. M Lance also worked at Masergy as a Tier1 Network Security Data Analyst, where they analyzed network security data and implemented measures to enhance security protocols.
Lance has a strong background in security incident management and service delivery. M Lance served as a Security Incident Management Engineer at Armor Defense Inc., where they triaged real-time and daily IDS events and confirmed potential security breaches. M Lance was also involved in service delivery, acting as a human router for customer requests and ensuring customer satisfaction.
In addition, Lance gained experience in maintenance and coordination while working as a Gameroom Technician at Gatti Town North Dallas, where they were responsible for the maintenance of game room equipment and working with multiple vendors.
Prior to that, Lance held various positions in the IT industry. M Lance worked as an IIS Security / Professional Services Engineer at The Planet, where they reviewed and monitored real-time IDS and network events. M Lance also served as a Team Lead for Server Provisioning and Inventory Control at The Planet Internet Service, Inc., coordinating customer server orders and managing inventory.
Earlier in their career, Lance worked as a Call Center Technician at CSC, providing tier 1 phone support and remote triage for Gulfstream Aerospace employees. M Lance also worked as a Hardware Upgrade Specialist at The Computer Merchant, deploying PC upgrade projects in chemical plants.
Lance's career began at Nortel Networks, where they gained experience as a Desktop Support Engineer.
Throughout their career, Lance has demonstrated their strong technical skills, attention to detail, and ability to work in diverse environments. Their experience in datacenter operations, network security, incident management, and service delivery make him a valuable asset in the IT industry.
M Lance Carter pursued their education in a chronological manner. M Lance attended Eastfield College from 1991 to 1994, where they obtained a degree in General Studies with a focus on Business/Commerce. Later, from 1996 to 1997, they enrolled at The University of Texas at Arlington - College of Business, where they pursued General Studies with a specialization in Accounting Business.
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