Liam Wood

Liam Wood is a Customer Operations Systems Manager with over 2 years of experience managing cross-brand and multi-language help centers and content. They successfully lead a global team to achieve strategic goals and promote self-service initiatives. Prior to this role, Liam gained extensive experience in the gambling industry, holding positions such as Senior Content Editor and Operational Trainer. Throughout their 9-year career, they developed proficiency in various systems, including Zendesk and Oracle. Liam earned an A* in Information Technology from Wath Comprehensive School.