Claudio Puig is a seasoned technical support professional with a diverse background in IT management and support roles. Currently serving as Technical Support Manager at Evolis since September 2018, Puig's experience includes a recent position as Project Manager/Support Desk Manager at BrainSell and Desktop Support Specialist at City College, where responsibilities encompassed Tier 1 & 2 help desk support and Windows 10 troubleshooting. Previous roles include Computer Sales Associate at Office Depot and Information Technology Specialist at Amdratech Soluciones Tecnológicas, where computer troubleshooting and Windows OS installations were key tasks. As Director of Technical Operations at Estrategias Soluciones Medios y Consulting, Puig coordinated projects and worked on web design, and earlier experience at the University of Information Technology Sciences involved IT support for a domain controller. Education includes an Engineer's degree in Computer Engineering from Universidad de las Ciencias Informáticas and ongoing IT certifications from New Horizons Computer Learning Centers of South Florida.
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