Leandro Simbron is a professional with over 20 years of experience in the contact center industry, specializing in customer service, collections, and sales. They have held significant roles in high-demand sectors such as telecommunications, banking, and fintech, always prioritizing customer-centric strategies and team growth. Currently serving as the CX Tech Operation Leader at Evoltis, they focus on combining technology with human management to create high-performing teams. Leandro is recognized for their analytical skills, decision-making abilities, and leadership in continuous improvement initiatives. They hold a degree in Architecture from Universidad Nacional de Córdoba.
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