Taylor S.

Taylor S. is a Senior Customer Experience Manager at Evolus, where they focus on optimizing customer journeys and process improvements. They previously held similar roles at b-glowing and Lancer Skincare, where they trained staff, resolved complex client issues, and developed standard operating procedures. Taylor's career includes a position as Director of Customer Experience, where they implemented fraud systems and enhanced customer service effectiveness. They began their professional journey as a Team Leader at DialogueDirect, contributing to charity efforts while fostering team development.