Delano M.

Delano M. is a mid-level management professional with extensive leadership experience in large call center environments, particularly within the automobile finance, collections, and mortgage industries. Delano has served as a Collections Manager at Credit Acceptance, where they managed a team of over 400 employees and enhanced operational efficiency through strategic development and performance coaching. Currently, Delano is a Talent Acquisition Manager at Evolution, effectively managing a high-volume department and implementing strategies to attract top talent. They have also worked as a Real Estate Acquisition Manager at Premier Property Solutions, overseeing investment transactions, and as an Operations Manager at Midland Credit Management, optimizing workflow processes across departments. Delano is pursuing a Bachelor’s degree in Business Administration and Management from Ferris State University.