Kaspars Fedorovs is an accomplished professional with extensive experience in the gaming and technology sectors. Currently serving as the Head of Floor Management at Evolution Gaming since September 2015, Kaspars leads high-performing Game Presenter teams and studio support functions to provide exceptional Live dealer services. Prior roles at Evolution Gaming included Head of Operations Planning and Scheduling, where responsibilities involved staff planning and scheduling, as well as Head of Customer Support, focusing on enhancing customer service in a rapidly growing industry. Previously, Kaspars worked at Microsoft from June 2009 to August 2015, holding positions such as Senior Partner Technical Advisor, where the focus was on driving customer loyalty in EMEA, and Service Delivery Manager for Russia and CIS. Early in the career, Kaspars was a Project Manager at Komerccentrs DATI grupa Ltd, specializing in technical sales and project team management. Kaspars holds an MBA in Information Technology from Riga Business School and a degree in Entrepreneurship and Business Management from Biznesa augstskola Turība.
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