Michael Ly is a seasoned IT professional with extensive experience in cyber security and technical support across multiple organizations. Currently serving as a Cyber Security Analyst and previously as a Systems Support Analyst at Evolution Mining since April 2020, Michael has demonstrated expertise in IT support roles since starting as a Service Desk technician at Datacom in 2000. Prior positions include IT Support Specialist at QBE Insurance, where responsibilities spanned from February 2017 to April 2020, and Desktop Support Specialist roles at Aon and ISS Facility Services Australia, focusing on hardware/software troubleshooting, application support, and mobile device management. Proficient in various operating systems and software applications, Michael's diverse skill set supports complex IT environments.
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