John Ross is an experienced professional in product innovation and artificial intelligence/machine learning (AI/ML) with a strong background in transforming business operations. Currently serving as the Director of Product Innovation and Director of Platform Services at EvolutionIQ since September 2023, Ross previously held multiple roles at Unum from March 2015 to September 2023, including Director of AI/ML Transformation and Business Analyst II AI & ML. In these positions, Ross led teams to implement significant AI/ML solutions, driving efficiency and revenue improvements of $2-5 million annually. Ross's earlier roles as HRIS Specialist and Disability Benefits Specialist contributed to generating over $150 million in new sales and managing intricate customer escalations. Ross holds a Master's degree in Business Analytics and a Bachelor's degree in Business Administration and Management from the University of Southern Maine.
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