Daniel Jacoby currently serves as the Director of Customer Experience at EVOLVE since August 2025, following a significant tenure at BIMobject from February 2019 to August 2025, where Daniel held the position of Director of Customer Success. During this time, Daniel achieved a 13% increase in Net Revenue Retention in North America, while managing 400 clients and mentoring the Customer Success team to drive over 50% of North American content sales annually. Notable achievements include a 30% reduction in average customer onboarding time and maintaining a churn rate of less than 5% in 2020. Daniel's earlier experience includes roles in Inside Sales and Counter Sales at HD Supply Construction & Industrial - White Cap and EB Games, respectively. Daniel is also an alumnus of Fullerton College and holds a VR Nanodegree in Unity 3D from Udacity.
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