Mirshad Ca

Mirshad CA has a diverse work experience spanning several years. Mirshad began their career at HGS - Hinduja Global Solutions in September 2017 as an Operations Associate. In this role, Mirshad was responsible for negotiating contract renewals, implementing customer retention strategies, and managing tasks such as Order Management, Lead Squared Data Management, and Ticket resolution.

In November 2018, Mirshad joined BYJU'S as an Operations Associate. Mirshad quickly became a Core Team Member due to their proficiency in speaking 6 regional languages. In this role, Mirshad efficiently handled inbound and outbound calls for delinquent accounts and reduced the average time to resolution by 19%. Mirshad also took on the role of Senior Associate in December 2019, where they proactively managed customer accounts, handled grievances, and cultivated relationships with potential customers and tutors.

Most recently, Mirshad started working at Evora IT Solutions in April 2022 as an Information Technology Analyst. The details of their responsibilities and accomplishments in this role are not provided.

Mirshad CA attended Visvesvaraya Technological University from 2013 to 2017, where they pursued a Bachelor of Engineering degree in Electrical, Electronics, and Communications Engineering.