Rahul Sood is the Associate Director of Information Technology at Evalueserve, where they specialize in IT service delivery and project management, applying ITIL and PMP methodologies to enhance operational excellence. Previously, Rahul served as Systems Engineer/Analyst at RBS, overseeing IT infrastructure and team management while ensuring adherence to service levels and customer satisfaction. Additionally, they have held roles at Encore Capital Group and Viacom18 Media Private Limited, focusing on IT operations and team leadership. Rahul earned a Master of Business Administration in Applied Management from Annamalai University and a Bachelor's Degree in Computer Applications from NIMT.
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