Catherine Wolthuizen

Ombudsman and Chief Executive

Ben Martin Hobbs

Policy Insights And Engagement Manager

Caroline Graham

General Manager, People & Culture

Tantirimudalige (Dona)

Board Director - Industry Director

Mark Wakeham

Member Board Of Directors

Karan Pandit

Manager - Data Analytics & Architecture

Greyson Zhong

Senior Data Analyst

Diana Laffy

GM Strategy And Projects

Jacqui Solomon

Senior Investigator

Lisa Surtees

Senior Investigator - Credit and Vulnerability specialist

Hansel Serrao

Manager - Applications and Innovation

Karen Taranto

Senior Policy and Engagement Officer

Jennifer S.

People and Comms Coordinator

Amber Cassidy

Manager Care Connect Investigations

Kay Dilger

Consumer Director

Timothy de Niese

Investigations Manager

Amy Dobie

Senior Communications Advisor

Mannie Edwards

Quality Lead

Wendy Guy

General Manager, External Affairs

Felicity Fast

Head of Public Affairs

Katarina Subic

Senior Manager, People & Culture

Simon Corden

Independent Board Chair

Amanda Venda

Community Outreach and Engagement Officer

Leon Heffer

Head of Data and AI

Sean Wilson

Strategic Communications Manager

MEGHA IYER

Service Officer

Melinda Bunnage

General Manager Finance and Operations

Erin M.

Head of Service Operations

Sabrine Malki

Senior Investigator

Johnny Dow

Quality Lead