Kay Dilger is a seasoned consumer advocate and financial counselling specialist, currently serving as the Head of Operations at Bravery Trust and the Consumer Director at the Energy and Water Ombudsman (Victoria). In the past, Kay led the Financial Wellbeing division at South East Community Links, demonstrating a strong commitment to quality consumer outcomes and stakeholder engagement. Known for effective leadership and driving continuous improvement, Kay excels in ensuring productive teams and strategic direction.
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