Desmond D.

Desmond D. has extensive experience in technical operations and customer service, with a career spanning over a decade at EWTN, where the current role is Technical Operations Manager, overseeing the Technical Operations Center and resolving discrepancies in reporting. Previously, Desmond served as Technical Operations Supervisor and Operator, utilizing technical skills to manage networking and communication equipment. Additional experience includes working as a Security Professional at Samsung Electronics and a Customer Service Delivery Tech at Asurion, providing device support and training. Desmond holds a Bachelor's degree in Data Networking and Security from Liberty University, a Certificate in Cyber Security from Kaiva Cyber Academy, an Associate of Science in Computer Systems Networking and Telecommunications from ITT Technical Institute-Bessemer, and has attended Miami Dade College and Keiser University-Ft Lauderdale.