Osnat Vilenchik serves as the Content Operations Vice President at Ex Libris since September 2019, overseeing the Content Operations department, which includes Operations, Support, Development, and Content Product Management. Previous experience includes various leadership roles at NICE Ltd from September 2011 to April 2019, such as Senior Director of Continuous Improvement and Director of Service Enablement. Earlier positions at Comverse Network Systems include HUB Program Manager and Testing and Release Director, with extensive experience in release management and development roles from 1994 to 2011. Osnat holds an M.A. in Industrial Management from Bar-Ilan University and a BA in Computer Science & Education from Tel Aviv University.
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