Suresh Kumar M has extensive work experience in the field of technical support and engineering. Suresh is currently employed at Exabeam as a Technical Lead / Senior Escalation Engineer. Prior to this, they worked at Netskope as a Support Escalation Engineer, where they were responsible for conducting training sessions and providing technical assistance to customers. Suresh also spent a significant amount of time at Juniper Networks as a Member of Technical Staff and at Cable & Wireless as a Consultant. Earlier in their career, they worked at HCL Infosystems Ltd as a Customer engineer. Suresh has a strong background in troubleshooting and customer support.
Suresh Kumar M completed their education at Nachimuthu Polytechnic from 1997 to 2000, obtaining a degree in Electrical and Computer Engineering. Additionally, they have achieved several certifications in various fields, including Citrix Netscaler Certified Associate (NSCA), F5 Certified Product consultant (3-DNS), Juniper Networks Certified Internet Associate (JNCIA-Junos), Juniper Networks Certified Internet Associate (JNCIA-SSL), Juniper Networks Certified Internet Associate (JNCIA-WX), Juniper Networks Certified Internet Specialist (JNCIS-ES), and Juniper Networks Certified Internet Specialist (JNCIS-SSL).
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