Technical Support Team

The Technical Support Team at Exacom, Inc. is dedicated to assisting customers with the implementation and troubleshooting of their multimedia recording solutions. Comprised of Tier 2 Technical Support Engineers, Sales Engineers, and Inside Sales and Customer Advocates, the team provides expert guidance, resolves complex technical issues, and ensures customer satisfaction by acting as a liaison between customers and the engineering team. Their focus on responsive communication and problem-solving helps maintain the high reliability expected in public safety and other critical applications.