Jennifer M. is an experienced operations leader with a strong background in program management and process improvement, currently serving as Director of Operations Coordination at Exact Sciences since May 2019. Jennifer excels at driving project success by engaging stakeholders and fostering collaboration, while also mentoring high-performing teams to deliver exceptional customer service. Prior experience includes roles as a Business Integration Partner and Leader of Change Management at WPS Health Solutions, where Jennifer developed structured methodologies for transition management, and as a Senior Process Improvement Facilitator at Dean Clinic, facilitating improvements across diverse teams. Jennifer's career began in sales management at CarpetsPlus of Wisconsin and includes significant management responsibilities in registration and scheduling at Dean Clinic, showcasing a consistent commitment to leadership and service excellence throughout a progressive career in healthcare and business. Educational credentials include an Associate's degree in Marketing from Madison Area Technical College and further studies at Edgewood College.
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