Julius Luis

Julius Luis is a Customer Relations Specialist II at Exact Sciences, with a focus on providing customer support and managing patient cases. Prior experience includes roles at Genentech as a Case Manager, where Julius supported patients and healthcare providers in resolving medication and insurance issues, and collaborated with multiple departments to ensure compliance and financial assistance for underinsured patients. Earlier work experience includes serving as an Operations Agent at DHL Express, where shipment management and customer inquiries were handled, and participation as a Corps Team Member with Jumpstart, assisting preschool students in low-income neighborhoods. Julius holds a Bachelor of Arts in Kinesiology from Saint Mary's College of California.