Megan Linse is an accomplished professional with extensive experience in digital communication and customer service within the healthcare sector. Currently serving as a Digital Channel Specialist at Exact Sciences since April 2018, responsibilities include managing patient inquiries via chat, coordinating back office tasks, and training new team members. Previous roles at Exact Sciences include Call Quality Specialist, overseeing customer care agents, and Customer Care Associate, assisting patients with Cologuard Colon Cancer Screening. Additionally, Megan held the position of Operations Manager at The Happy Hour and contributed to client services during a product launch at PreventionGenetics. Prior experience includes creating a physical activity program for residents at Fairhaven Senior Services. Megan holds a Bachelor's degree in Health and Human Performance from the University of Wisconsin-Whitewater.
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