Tessa Eidelman, PhD, is a skilled CX strategist and multi-method social science and UX researcher with a background in mental health care. Tessa served as an occupational therapist at C.H. Baragwanath Hospital and Kenilworth Clinic before transitioning to UX research roles at AnswerLab and Institute for Local Self-Reliance. Tessa has also held academic positions, including graduate student, teaching assistant, and instructor at Vanderbilt University. Currently, Tessa works as a User Experience Researcher and Lead CX Strategist at Exact Sciences.
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