Lisa Leonard is a seasoned Customer Success Manager with extensive experience in client relationship management across various organizations, including Exactera and TRADING CENTRAL. With a strong background in building and maintaining client relationships, Lisa has successfully managed over three hundred clients, effectively resolving issues and minimizing cancellations. Lisa's career spans roles at prominent companies such as Thomson Reuters, where responsibilities included user negotiations, product upgrades, and extensive customer training. Lisa also has experience in broker relations and client communications from prior positions at FactSet Research Systems, Fidessa LatentZero, and Thomson Financial, showcasing a proven track record in enhancing client satisfaction and driving revenue growth.
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