Norbert S.

Norbert S. is an experienced professional with a strong background in customer success and service delivery across multiple regions, including EMEA and LATAM. Currently serving as VP of Customer Success at Exasol since December 2024, Norbert previously held the position of Director of Customer Value at Flexera, focusing on customer retention and advocacy programs. Prior roles include Director of Customer Success at Micro Focus, where Norbert managed large enterprise clients and received Leadership Awards in 2018 and 2019. Norbert’s career also includes significant positions at Hewlett-Packard and Computacenter, where responsibilities spanned account management, outsourcing, and IT service delivery. Norbert holds a Master's Degree in Physical Sciences from the University of Applied Sciences Iserlohn and has completed programs at Northwestern University and INSEAD.