Sheyla Potes is a seasoned professional with an MBA in Business Management and Leadership, boasting 21 years of experience in leadership, management, coaching, and sales, particularly within BPO operations. Currently, Sheyla serves as the Sales Manager for Infiniti Panama, where they focus on customer service excellence and brand positioning. Sheyla has held various leadership roles, including Head of Client Success and Senior Operations Manager, and has a proven track record of exceeding client expectations and driving operational performance. They are also an Entrepreneur, operating an online fashion store, and work as an Insurance Consultant, dedicated to providing tailored financial planning solutions.
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