𝐄𝐱𝐜𝐞𝐥 𝐏𝐞𝐞𝐫𝐬 is a comprehensive BPO and digital solutions provider, founded by Kevin Ugaban. We deliver seamless front-office, back-office, and technical support services designed to help businesses grow, scale, and operate efficiently. Whether you're a fast-growing startup or a global enterprise optimizing operations, our skilled team and proven expertise are here to support your success.

𝐅𝐫𝐨𝐧𝐭-𝐎𝐟𝐟𝐢𝐜𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬

𝐓𝐞𝐥𝐞𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 
(Outbound Sales) 
• Cold Calling, Email Follow-ups, DM to Linkedin
• Lead Generation
• Appointment Setting
• Sales Closing - (Demo Presentation)
• Client Relationship Management
• Sales Operations
• Driving Sales Growth

𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 (𝐈𝐧𝐛𝐨𝐮𝐧𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭) 
• 24/7 Call, Email, and Chat Support
• Product Knowledge Delivery
• Order Processing
• Complaint Handling
• Client Feedback Collection
• Brand Representation
• Sales Support via Service Channels

𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
• Hardware, Software & Network Troubleshooting
• Remote Access Support (TeamViewer, AnyDesk)
• System Logs Analysis
• OS Support: Windows, macOS, Linux
• Ticketing System Management (Zendesk, Freshdesk)
• Application Support

𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Facebook, Instagram, X, Pinterest
• Content Creation & Calendars
• Video & Graphic Design (Reels, Shorts, Canva, Adobe)
• Audience Research & Strategy
• Community Engagement & Moderation
• Paid Ad Management

𝐁𝐚𝐜𝐤-𝐎𝐟𝐟𝐢𝐜𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬

𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐢𝐧𝐠
• Bookkeeping
• Financial Reporting
• Tax Preparation
• A/P & A/R Management

𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐁𝐏𝐎
• Claims processing
• Patient support & follow-ups
• Medical billing & transcription
• Compliance and HIPAA�ready processes

𝐓𝐫𝐚𝐯𝐞𝐥 𝐁𝐏𝐎
• Travel bookings and itinerary management
• Flight/hotel reservation support
• Cancellations, refunds, and escalations
• Multilingual customer service for travelers

Human Touch. Real Results.

Excel Peers

Org chart

Teams

Offices