Our founders, Jill Donahue and John Elliott know firsthand the crucial role that pharmaceutical professionals play in healthcare.    

When Jill Donahue was 35, her father died of an avoidable prescribing error. As a daughter, she was heartbroken. As a pharma professional, she couldn't help but wonder ‘what if?’. What if the Rep or MSL who called on her father's doctor had greater impact? Could the mistake have been prevented?  

John's personal experiences in the pharma industry where he made his career were positive—his mother enjoyed 10 extra years thanks to clinical trials for her cancer. During this time, she met her granddaughter and enjoyed a renewed lease on life.  

They know all too well that the science alone is not enough. The science must be married with amazing engagement skills from the person sharing the science. The 800-pound gorilla in the room is that medicines don’t work in patients who don’t get them.  

One of the challenges is that engagement skills are built on trustworthiness. Teaching the skill of engagement in an industry that had lost its trustworthiness proved to be a daunting task. 
 
They got to work researching and discovered little-known keys to engagement success. That research led to the creation of 2 books and several best-selling, award-winning programs that have helped life-science professionals in over 40 companies in over 30 countries – impact more doctors to impact better patient outcomes!  

They founded Excellerate in 2005 with a narrow but deep focus – to empower our customer-facing people to be more engaged and engaging – driven by their purpose to make a difference for patients. The result? Better outcomes for all – the HCP, the pharma professional, their company and most importantly… patients!  

Excellerate's proven strategies empower pharma professionals to become purpose-driven, engaged and engaging trusted partners to HCPs. 

Pharma needs this. Healthcare needs this. Patients need this. Excellerate shows us how.

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