Jack Norris

Jack Norris has extensive experience in technical support and engineering, currently serving as a Senior Support Engineer at Exclaimer since February 2019, where collaboration with global customers and internal teams aims to reduce support inquiries and enhance efficiency. Prior roles include IT Service Desk responsibilities at LogRhythm, where support for the EMEA region was a focus, and technical support positions at Pulsant and Ultima Business Solutions, offering first-line support and comprehensive managed services. Earlier, Jack worked as a Help Desk Support Engineer at Sol-Tec Limited, providing technical assistance in outsourced environments. Educationally, Jack holds an A Level in Computing from Emmbrook Sixth Form.