Matthew P.

Matthew P. is a CX Quality Assurance Manager at Exclaimer, with over a decade of strategic leadership experience in Operations. Previously, Matthew held roles such as Senior Manager of Service Excellence at MyTutor.co.uk, where they led customer operations transformation and quality assurance initiatives. They also served as Contact Centre Manager at ROCK Insurance Group and Real Time Lead at Depop, contributing to operational excellence in contact center environments. Matthew's educational background includes secondary education from Peacehaven Community School.