Andrew Miniajluk

Proactive Services Engineer CRT3 Team Leader at Executech

Andrew Miniajluk has a diverse work experience primarily in the IT field. Andrew worked as a Proactive Services Engineer and CRT3 Team Leader at Executech from 2019 onwards. In this role, they managed a team of Service Desk and Service Mobile Technicians while providing Network Administration and IT Infrastructure Consulting.

Prior to that, Andrew worked at DSA Technologies, Inc. from 2017 to 2019. Andrew served as a Proactive Services Engineer for CRT4, where they were responsible for Network Administration and IT Infrastructure Consulting. Andrew also managed a team of Service Desk and Service Mobile Technicians. Before that, they were a Service Desk Mobile Technician on CR Team 5 at DSA Technologies.

Additionally, Andrew worked as an IT Support Staff - Tier III at River City Medical Group in 2016, where they provided IT support and customer service. Andrew also had a contracted role as a Tier II-III IT Consultant for River City Medical Group at Infinite IT Solutions Inc. from 2016 to 2016.

Furthermore, Andrew worked as an IT Tier 2 Technician Consultant at MAXIMUM COMPUTER SERVICES in 2015, providing customer service and support to small business clients. Prior to that, they worked as a Managed Services Tier 2 Technician at Delta Systems Associates from 2014 to 2015, handling ticket escalations for clients in various industries.

Earlier in their career, Andrew worked as a Tier I-II Onsite Help Desk and Field Technician at Maximum Data Solutions from 2011 to 2014, troubleshooting desktop and network issues. Andrew also served as a Tier I Desktop and P.O.S. Helpdesk Technician Intern at Capitol City Concepts, repairing desktops and troubleshooting software and operating system issues.

Additionally, Andrew gained experience as a Help Desk PC Technician Intern at Onestream.net, where they installed and configured desktop PCs and provided Tier I help desk troubleshooting. Andrew started their career as a Lead Banquet Server/Bartender at Sun Mountain Lodge.

Throughout their career, Andrew has consistently demonstrated their technical expertise and customer service skills.

Andrew Miniajluk received a diploma in Network and System Administration/Administration from MTI College in 2013. Prior to that, they attended American River College from 2009 to 2011, where they focused on Network Management and Information Systems Security. Andrew'seducation history also includes studying prerequisite General Education courses at Central Washington University, though the specific start and end years are not provided. Before their college education, Andrew Miniajluk attended Liberty Bell Jr/Sr High School, but no degree or field of study is mentioned.

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Timeline

  • Proactive Services Engineer CRT3 Team Leader

    December, 2019 - present

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