John R.

Service Desk Team Lead at Executech

John R. has a diverse work experience spanning various roles in different companies. Their most recent position was as a Support Engineer II at Executech, starting in January 2022. Prior to that, they worked at Integritek in the same role from December 2019 to January 2022. From 2015 to 2019, John was employed at American Cruise Lines as an IT Systems Support, where they installed and maintained necessary systems for call center sales and support to a fleet of cruise vessels. Before that, they served as a Technical Services Manager at General Technology Group, Inc. from September 2012 to April 2015, where they managed call intake and dispatch of technical support and provided hardware and software troubleshooting. John's earlier work history includes roles such as Compositor at Reel FX from July 2010 to December 2011, Office Coordinator at General Technology Group, Inc. from May 2006 to May 2008, Network Technician at Southern Connecticut State University from January 2003 to March 2005, and Manager and Sales Representative at Madison Music Center from February 2002 to August 2003. Throughout their career, John has gained skills in technical support, project management, hardware/software troubleshooting, and personnel management.

John R. attended Full Sail University from 2008 to 2010, where they earned a Bachelor of Science (BS) degree in Computer Animation with a focus on Compositing. Prior to that, they attended Daniel Hand High School from 1997 to 2001, although no specific degree or field of study is mentioned.

Links

Previous companies

Reel FX logo

Timeline

  • Service Desk Team Lead

    December 1, 2023 - present

  • Support Engineer II

    January, 2022