Paola Duque

Paola Duque is an experienced Customer Success Manager currently at Viva, where responsibilities include leading customer success strategies, managing executive assistant onboarding, and ensuring alignment with business goals to enhance client satisfaction and retention. Previous roles at Viva included Senior Executive Assistant and Executive Assistant, supporting C-suite executives with administrative tasks and recruitment processes. Prior experience at Fundacion Loucel involved assisting the President in developing organizational initiatives and supporting marketing strategies. Paola holds a Bachelor of Applied Science in Sustainability Management from EU Business School and a Bachelor of Business Administration from the University of Derby.