Eric Charpentier

Eric Charpentier has a diverse work experience that spans over several companies and roles. Eric is currently working at EXFO as the Lead Solutions Architect in the Automated Network Service Assurance Division, where they bridge the gap between business and technology. Eric also held the role of Lead Architect, Cloud Native IP Monitoring at EXFO, where they designed and implemented advanced monitoring solutions for IP networks.

Prior to EXFO, Eric worked at Guidepoint as an Advisor, providing their expertise in a consulting capacity. Eric has also worked as a Public Speaker, delivering keynotes at conferences and smaller venues. Additionally, Eric has experience as a Freelance Writer, writing Case Competition cases for various companies.

In terms of their previous roles, Eric has held positions at eStruxture Data Centers as an Enterprise Architect and OSS Specialist, where they led the OSS transformation initiative and contributed to business transformation within the company. Eric also worked as a Consultant Trainer at Stone Door Group, an Enterprise & Operational Efficiency Architect at FX INNOVATION, and in various roles at Bell, including Manager Transport Network Operations Center, Specialist Network Architecture, Crisis Manager, Wholesale Operations Manager, Senior Manager After Hours Operations, After Hours Help Desk Manager, and Business Analyst.

During their studies at Institut Teccart / Teccart 2000, Eric was also a Course Instructor, teaching classes on topics such as desktop assembly and configuration, LAN installation, management, and Windows 2000 server.

Overall, Eric has a wealth of experience in leadership, technology, business strategy, and communication across different industries.

Eric Charpentier attended Institut Teccart and obtained a degree in Réseautique in the field of Technique de systèmes ordonnés. In 2017, they also earned a Certificate in Big Data & Social Analytics from the Massachusetts Institute of Technology. In addition, they have obtained several certifications in various subjects such as Apache Druid Basics, JIRA Fundamentals, cPanel Professional Certification, Psychological First Aid, Visme Presentation Certification, and various other technical certifications related to DevOps, automation, and software development from LinkedIn Learning.