Fernando Souto

Fernando Souto is an accomplished professional with extensive experience in technical support and network operations. Currently serving as a Product Support Specialist at EXFO since September 2016, Fernando ensures high-quality customer service and technical assistance while identifying product defects. Previous roles at EXFO include Technical Specialist, Solution Delivery Engineer, and Customer Support Engineer. Prior to EXFO, Fernando worked at Aldea Solutions Inc. as a Broadcast Network Operator and held multiple positions at Corporación Digitel and Movilnet, including NOC Coordinator and Network Engineer NOC. Educational qualifications include a degree in Electronic Engineering from Nueva Esparta University and various certifications in project and process management from institutions such as McGill University and IESA.