Lotfi HALWES is a seasoned professional in customer experience management and telecommunications with substantial experience spanning over 18 years. Currently, Lotfi serves as a Senior Consultant in Customer Experience Management at EXFO since October 2017. Prior roles include CEM Project Manager and Consulting Project Manager at Astellia, as well as a Senior Radio Network Optimization Engineer at Nokia Siemens Networks. Lotfi began the career in telecommunications with internships at various companies, including Tunisie Telecom and STMicroelectronics, and has held positions focusing on network audits, performance optimization, and key performance indicators analysis. Lotfi holds an MBA from Henley Business School and an engineering degree in Telecommunications from Sup'Com.
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