Renato Babata is a Technical Support Specialist at EXFO since July 2022, specializing in advanced troubleshooting and diagnostic support for complex technical issues. Previously, Renato held positions as a DevOps Engineer at Tupl Inc., where automated application deployments were delivered, and also as a Technical Support Engineer at Alter Solutions Portugal, focusing on client Web Application issues. Throughout a diverse career, Renato has developed Machine Learning models for Samsung Bixby at SiDi, performed automation and integration tasks at Icaro Tech, and managed customer support tickets across multiple companies, including MARS and Icaro Technologies. Renato's early career included roles as a Master Control Operator in television broadcasting. Renato holds a Bachelor's Degree in Information Systems from Universidade de Mogi das Cruzes and advanced language training in Japanese.
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