Daniela S.

Daniela S. has a diverse work experience spanning over several years. Daniela most recently worked at "}exghts" as the Chief Process and Innovation Officer, starting in 2023. Prior to that, they were the Head of Strategy and Operations at the same company from 2022 to 2023. Their responsibilities in this role included developing and implementing the overall strategic plan, conducting market research and analysis, and defining strategic objectives and goals in collaboration with senior management.

Before joining "}exghts", Daniela worked at Vodafone for a significant period. Daniela started as a Customer Care Consultant in 2008 and later held various roles including Retention Specialist 12-30, Retention Specialist Loyalty Consumer, Scheduling Analyst, Analyst Scheduling & PayRoll, Analyst Forecasting & Budgeting, and Team Leader Scheduling and Analytics. In these roles, they were responsible for tasks such as optimizing team sizes, analyzing data to provide actionable insights, creating and adjusting routing strategies, and forecasting and planning workforce needs.

Overall, Daniela S. has demonstrated a strong background in process improvement, strategic planning, analytics, and team leadership throughout their career.

Daniela S. has a diverse education history. Daniela began by obtaining a Certificate in Human Resources Management from HSEQ Consulting in 2013. Prior to that, they pursued a Bachelor's degree in Finance and Banking at Universitatea Petrol-Gaze din Ploiești from 2008 to 2011. Their secondary education took place at Colegiul National Mihai Viteazul, where they graduated with a High School Diploma in Philology with English as a bilingual specialization in 2008.